1) Who do I call if I have problems or questions with ordering?
- Call Apex customer service at 717-396-7100.
2) How do I check the status of my order?
- If you are logged in, you may click on Orders at the bottom of the page under My Account for order details and shipping information.
- Call customer service at 717-396-7100 or 1-800-666-5556 with any questions
- E-mail firstname.lastname@example.org with questions.
3) How do I make a return or an exchange?
- Click on the Merchandise Returns link in the lower left hand corner of the site for details.
4) How long does my order take to ship?
- Orders are shipped when ALL items are in stock. If all items are in stock, your order will ship within 5 business days. If some items are back ordered, please allow up to three weeks for your order to be shipped.
5) How will the order arrive to me?
- All orders are shipped via US Postal Service. Typical delivery is 2-3 business days after the order ships from our warehouse.